Washington IL Auto Repair

I dropped off my Suburban without an appointmemt due to a burst break line. I left the keys in the drop box along with a message. They were able to start working on it the next day. Problem solved and vehicle running good again but more importantly it is safe.

Thanks for a great experience. Transportation provided, and a clear explanation of all charges. Tammy and Todd helped us coordinate schedules with 2 cars in the shop at the same time. Good to know necessary maintenance done going into the winter.

As always, Martin Automotive aims to please! Scheduling the appointment, having a courtesy ride when I need it, and paying a fair price for a job well done... from start to finish, the team at Martin Automotive does it right!

Great service, Ask for Ron. They are all very friendly though and very helpful, having only been there a couple times I can tell you why I trust them. I told them that I thought I had a bearing going out because a dealership told me I did and wanted to replace it. Instead of just replacing it and charging me they still checked it out and it really didn't need replaced. They are good people and I will continue to service my vehicles with Martin's and you should too.

They went out of their way to take my children and me home when were expecting to have to wait for the vehicle to be finished, and they even returned my vehicle to my home afterwards saving me another trip out. This was especially helpful as I had a very busy day and plans for the evening. Thanks Martin Automotive!

Staff was very friendly. Facility was spotless. No pressure to buy things I didn't need. Service was great!

Martin Automotive was very friendly and quick to get me a same-day estimate for new tires. Not only did they email me an estimate, they emailed me 3 different estimates based on tire brand. Martin Automotive is very honest and I will trust them for future work on my car!

Great service and friendly atmosphere. No pressure for recommended services when I said I needed to discuss with my spouse.

I had new windshield wipers installed on my way to work. I didn't even finish my cup of coffee (from their fabulous lounge) before it was done! So nice!

5.0I recently had my Dodge truck serviced...Jul 26, 2013 terryh, WASHINGTON I recently had my Dodge truck serviced at Martin's, as I used to be a mechanic for 30 years I know good serviced when I see it. The employees and staff took very good care of me and my vehicle as I am unable to perform the maintenance services and repairs on my truck. The staff and employees went beyond the call of duty when they serviced my truck, I would definitely recommend if you have any problems with your vehicle that you call them. - 27 days ago