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Washington IL Auto Repair

381 reviews
(309) 857-7242Make an Appointment
5

Thanks for the good, quality, quick service on my last visit!!

Ray, thank you for being a good customer and we appreciate you very much!! Service is why I opened this place! Randy Martin

- Martin Automotive
5

Very good it is nice to have busness in our town that is run in a profesanal way

Thanks for the great review Tom. It's great feedback like this that helps nurture a solid reputation in our community. We really appreciate your business. Thanks! Tammy Martin, Martin Automotive

- Martin Automotive
5

Brought the van in for an oil leak. Martin's only charged just under $11 after spending considerable time searching for the leak. They even provided me with complimentary transportation to and from the shop to my home. We're happy with their service.

Thanks Greg. An oil leak is a real concern. The $11 was bacially for a dye that was added to the oil, so the next time we see your vehicle for an oil change we can detect a potential oil leak. You're a great customer and we really appreciate your business! Thanks, Tammy Martn, Martin Automotive.

- Martin Automotive
5

I priced raised white wall letter tires at several locations. Martin Automotive offered me the best price for a very high quality tire. The customer service I received was exceptional. We will be purchasing a 2nd set of tires for our car in the near future.

Thanks so much for the review. We love that you had a good experience with us and that you plan to bring in your other vehicle for service. We appreciate your business Jim! Tammy Martin, Martin Automotive.

- Martin Automotive
5

In previous reviews of Martin Automotive, I have been a bit too wordy to the point that I was accused of being a writer, so this will be brief: Once again Martin Automotive has come through with the best possible service at the best price, exceeding customer expectations.

Thanks Joe. It's always a pleasure! Thanks you so much for your business and the great review. Tammy Martin, Martin Automotive

- Martin Automotive
5

We have been using Martin Automotive as our car service facility for two years now, ever since we moved to town. They have been wonderful. They are so hospitable, and their facility is immaculate with a very nice waiting room. The waiting room has a large TV, comfortable couches, toys for kids, and complimentary coffee. I volunteer to take the car in for its oil change (rather than having my husband do it) because it is such a nice break for me!

Thanks so much for the review Bethany. I can't help but smile when I read this partly because we love to see happy customers and partly because I totally understand how nice it is to have a little "me time" in comfort. Your a wonderful customer and we truly do appreciate your business. Thanks! Tammy Martin

- Martin Automotive
5

I was PLEASANTLY surprised to see the nice lounge that is available while you wait. The addition of having WiFi available is a BIG plus as well. I usually can't wait to get out to out of a maintenance shop, but this setup was very inviting..!!

Thanks for the great review Bob. It was a pleasure meeting you and we're so glad you had a good experience. Thanks so much for your business! Tammy Martin, Martin Automotive

- Martin Automotive
5

Martin's did great work and it fast turn around.

Thanks Sally, we appreciate the business of the School district! "keep it local" Thanks Randy Martin

- Martin Automotive
5

They looked over my car and told me right away what I needed repaired. They had the parts the same day and it was ready to go. I asked for the old parts back to see how things were worn and they returned them right away so I could see them. I am so gratful for their services and so glad to have someone that is very honest to help me through this experience.

We have the experienced staff and we know how to take care of our customers. If there is any problems ever don?t hesitate to let us know. Thanks for the continued business! Randy Martin

- Martin Automotive
5

Great service!I like the way you kept me informed about my auto repair.

Thanks Virginia. Sorry, it took me so long to post a reply. We really appreciate your business and thank you for such a great review. Thanks! Tammy Martin, Martin Automotive.

- Martin Automotive
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